Delivery Information

Dispatch

At The Wright Cosmetics we aim to dispatch your order within 48hrs of received payment (Monday to Friday)

Orders placed during weekend/ bank holidays will be dispatched next working day. All orders must be paid in full and payment cleared before dispatch.

All UK orders will have an option to be sent via royal mail 1st class, 2nd class, 1st class recorded or 2nd class recorded Delivery. International orders being sent via airmail standard or signed for.

As soon as the item has been dispatched an email will be sent to you. If you require any further information about the item, please do not hesitate to contact us via email to:

info@wrightcosmetics.co.uk

Free Gift

Free gift for all orders over £35.00.

Orders have to be £35.00 and over. Customers must choose the free gift method upon checkout to be eligible for this offer.

UK Shipping

We recommend that customers select a signed for delivery as their primary shipping option. Customers choosing a shipping method which does not include signed for delivery confirmation are deemed to accept responsibility for pursuing any lost/late package(s) with the carrier. We will always provide proof of shipping details when requested.

Our delivery prices 

Our prices are calculated on weight and size of product(s). If your order exceeds the maxium size or weight, no shipping option will be able to be chosen and no shipping cost will appear on the invoice. In this circumstance please contact The Wright Cosmetics info@thewrightcosmetics.co.uk to get a shipping quote.The order can be placed and paid, the shipping cost will be invoiced separately afterwards in order to ensure the chosen stock is held for you. The order payment will be refunded in full if cancelled.

1st Class

Large Letter £1.50
Small Parcel £3.50
Medium parcel £5.95

2nd Class

Large Letter £1.10
Small Parcel £3.10
Medium Parcel £5.50

1st Class Signed For

Large Letter  £2.33
Small Parcel £4.60
Medium Parcel £7.05

2nd Class Signed For

Large Letter £2.03
Small Parcel £4.20
Medium Parcel £6.90

By confirming your order you agree to the shipping charge calculated.

Sorry we do not offer next day or express delivery service.

Overseas Shipping

Unfortunately we cannot ship any aerosols products or any flammable products overseas including nail varnishes. We will ship internationally, We recommend that customers select a signed for delivery as their primary shipping option. Customers choosing a shipping method which does not include signed for delivery confirmation are deemed to accept responsibility for pursuing any lost/late package(s) with the carrier. There will be no tracking number but we will always provide proof of shipping details when requested.

Standard small parcel £4.30
Signed for small parcel £9.30

 

Non-receipts of orders (UK and Overseas)

 

If  you have placed an order under the option of signed for and you haven’t received it after 10 working days (orders outside the UK should allow 21 working days) our policy is to replace the order. Refunds will be made on out of stock items.

Orders returned ‘not called for by royal mail will be refunded the cost of the products purchased excluding P&P.

Customers will be notified via email that the goods have been returned to The Wright Cosmetics, the products will be refunded and the order effectively cancelled. The customers will then need to re-order the goods if they are still required.

Returns

At The Wright Cosmetics we will do our best to provide our customers with the perfect treat yourself shopping experience.

In the unlikely event that you should not be completely satisfied with your purchase please contact us as soon as possible with regarding any concerns about your item/s.